In the world of advertising emphasis is placed on the voice that best represents your brand and appeals to your target audience. An advertiser will stress tone and rhetoric that can be carried throughout your campaign in order for your audience to identify with your message and your end product. Colors, font style and photographs are also hand selected to reflect the image the advertiser wants to portray.
Social campaigns add a clear voice to brands. They narrate the story behind a building and a community, allowing the audience to learn more than what may be found on a website or in a brochure. The bullet points come to life as they are expanded upon through video, photographs and article links. Neighborhood maps with points of interest are no longer static dots, as specific local amenities: entertainment venues, parks, retail and restaurants are featured to showcase lifestyle. A sense of community is truly built within a community. Opportunities for co-promotion and third party endorsements increase as relationships are built. Social campaigns have the ability to expand, adapt and deliver key messages to different market groups. It is where your prospects, clients, broker-agent partners and influencers will all convene to gather information about your product.
This brings us to the one crucial difference between how traditional and social marketing define a “voice”. In traditional methods, importance is placed heavily on the style of writing or “tone“, while social campaigns should be more concerned with value-added content or “message“. If you forget everything else, remember these 2 phrases when launching a social campaign: Be Authentic and Content is King.
Do not try to use social marketing as a traditional advertising platform with colorful sales language to pitch your angle. Instead, listen to your audience and deliver value-added content that they would find helpful. Feature specific amenities of your building by expanding your brand narrative to include content about a sculpture designed for your lobby entrance, low VOC paints, living roofs, concierge services and modern architecture. Feature special incentives, events and timely new release updates for your prospect and broker-agent audiences. Showcase your location within a community by spotlighting specific local businesses, events and service providers such as Movies in the Park, Jazz festivals, free tasting night at your local wine bar, neighborhood dog walkers and local moving companies.
While language use is still important, emphasis on “tone” should be reserved for web pages, brochures, press releases and advertorials. Social sites are places where “content” matters most.
Remember, the delivery of this content must be made in 140 characters or less using Twitter (including links) and 320 characters (with spaces) using Facebook, before expansion is necessary. This leaves little room for writers to showcase their skills. It does, however, open up an opportunity to add video that defines LEED or Green Point Rated, the Men’s Journal featured story about your neighborhood, an article in NY Times about your local gastronomical treasures or a homebuyer testimonial.
6 Degrees Group New Media for New Home Real Estate Developments, Leasing Communities, Resort Properties & Hospitality
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